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DIGITAL CONTENT AND PREMIUM MEMBERSHIP DISTANCE SALES AGREEMENT

1. Parties

  • Seller / Developer: Fatih Sezen (Sole Proprietorship)

  • Buyer: A user who purchases a Premium membership, subscription, or in-app product/service through the BayAnimal mobile application.

2. Subject of the Contract and Services

The subject of this agreement is the digital purchase and subscription transactions made by the Buyer to gain access to Premium features offered within the BayAnimal application (advanced statistics, additional stopwatch/focus features, social interaction advantages, etc.). Payments, billing, and collection processes are entirely handled through the platform infrastructure used by the Buyer (Apple App Store / Google Play Store) and the rules of the respective store.

3. Exceptions to the Right of Withdrawal and Return Conditions

According to Article 15(ğ) of the Regulation on Distance Contracts dated November 27, 2014; the right of withdrawal cannot be exercised in contracts relating to services performed instantly in electronic form or intangible goods delivered instantly to the consumer.

The Buyer acknowledges and agrees that, since the digital content or Premium membership is purchased and the service is activated immediately, they cannot legally request a refund (right of withdrawal) directly from the Seller after the purchase.

Subscription cancellations and refund requests for in-store purchases are subject to the official cancellation/refund policies of the Apple App Store and Google Play Store, and these processes are managed through device/store account settings. In case of subscription cancellation, rights remain valid until the end of the purchased period.

4. Support and Communication

For all support requests regarding purchases, membership rights definitions, or technical issues, please send an email to info@bayanimal.app.

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