MR. ANIMAL SUPPORT AND COMMUNICATION

We're here to maximize your Bay Animal experience. For app-related technical issues, subscription and payment questions, account transactions, or suggestions, you can contact us anytime.

Direct Communication

• Support Email: info@bayanimal.app

• Response Time: Your requests will be reviewed and answered within 24-48 hours at the latest.

• Developer/Company: Fatih Sezen (Director of Karesi Tax Office / 7670588190)

Frequently Asked Questions (FAQ)

• My Pomodoro session didn't show up on the leaderboard, what should I do?

  Check your internet connection and refresh your profile by pulling down the tab. If the problem persists, you can write to info@bayanimal.app with your username.

• How can I cancel my premium subscription?

  Subscriptions are managed through your device's store account:

  • iOS (Apple): Device Settings > Apple ID > Subscriptions > Bay Animal > Cancel Subscription.

  • Android (Google Play): Google Play Store > Profile Icon > Payments & Subscriptions > Subscriptions > Bay Animal > Cancel.

• How can I delete my account?

  You can freeze or permanently delete your account by following these steps within the app: Settings > My Account Information. You can also send a request to info@bayanimal.app .

• Where can I submit suggestions and requests for collaboration?

  You can send all your ideas that will help us improve the application to info@bayanimal.app .